Shipping and delivery policy

Read how digital travel confirmations, booking records and service documents are delivered.

Last updated 10 September 2026

No physical shipping

Tour packages, cab requests, flight assistance and custom holiday planning are services. We do not courier physical goods, so shipping fees and physical delivery tracking do not apply.

Booking acknowledgement

After a package request is submitted, its reference, price, payment balance and status are available in the customer dashboard. A requested status is an acknowledgement and does not by itself confirm supplier availability.

Confirmation and travel documents

Our team reviews availability and normally contacts the customer within 2 business days. Confirmations, vouchers, itineraries or supplier tickets are provided digitally through the registered contact details or made available for download, as applicable. Final documents may depend on full payment and complete traveller information.

Cab, flight and custom-trip requests

These requests are quotations and assistance workflows. Delivery occurs when our team shares and the customer accepts the final option. Flight tickets are issued only after fare confirmation and successful payment; a tour booking record is not an airline ticket.

Delayed delivery

If you have paid but have not received the expected confirmation or document, contact us with the booking reference and payment reference so that the transaction and supplier status can be checked.

Contact

Questions or requests about these policies may be sent to info@indotripglobaldestinations.com or raised by phone at +91 9310380646. Our business address is T-25 A, Baba Faridpuri, West Patel Nagar, Delhi 110008.

INDOTRIP GLOBAL DESTINATIONS PRIVATE LIMITED · CIN: U52291DC2026PTC474694