Privacy policy

Read how customer, traveller, booking and payment-reference information is handled.

Last updated 10 September 2026

Information we collect

We collect information you provide, including your name, email address, mobile number, traveller details, travel dates, preferences, enquiries and booking records. For flight assistance, passenger names, ages and gender may also be recorded. We retain payment references, amounts and status, but do not store card, UPI or bank credentials.

How we use information

• To create and secure your account.
• To respond to enquiries, prepare quotations and manage bookings.
• To verify registration or password recovery through OTP when enabled.
• To process and reconcile payments, cancellations and refunds.
• To prevent abuse, troubleshoot the service and meet legal obligations.

Service providers

Information is shared only as needed with travel suppliers and technical providers. Razorpay processes online payment information. Fast2SMS processes mobile OTP delivery when configured; otherwise the configured email service delivers OTP messages. Their own privacy terms also apply to their services.

Cookies and local storage

The website uses a secure session cookie to keep you signed in. Your browser may remember your login email or a pending trip action when you choose those features. These items can be removed using your browser settings.

Retention and security

We retain account, booking and transaction records for as long as required to provide the service, resolve disputes and meet accounting or legal duties. Access to administrative data is role restricted. No internet service can promise absolute security.

Your choices

You may request access, correction or deletion of eligible personal information by contacting us. Some transaction or booking records may need to be retained where law or legitimate business records require it.

Contact

Questions or requests about these policies may be sent to info@indotripglobaldestinations.com or raised by phone at +91 9310380646. Our business address is T-25 A, Baba Faridpuri, West Patel Nagar, Delhi 110008.

INDOTRIP GLOBAL DESTINATIONS PRIVATE LIMITED · CIN: U52291DC2026PTC474694